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SHIPPING & RETURNS

SHIPMENT

Shipping is via Swisspost, PostPac Economy (2-3 working days).

In Switzerland, we take care of shipping your BABYDUFT products from a purchase value of CHF 60.00.

 

Shipping to EU countries is calculated by weight:

up to 0.5 kg = CHF 9.-

up to 1.0 kg = CHF 12.-

over 1 kg = CHF 23.- 

 

Deliveries abroad may incur customs duties, taxes and fees that are not included in the total price displayed.

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RIGHT OF WITHDRAWAL & RETURNS

Products that the customer has received in response to his order can be returned within 14 days of receipt, provided the goods are unused, in their original packaging and in perfect condition.

 

The return is considered a revocation of the order and is at the expense, liability and risk of the customer, unless BABYDUFT has delivered the wrong item. The right of withdrawal does not apply to goods that are manufactured according to the customer's specifications, perish quickly or whose expiry dates have passed.

 

Please send returns to: 

GIGLI NATURA GmbH, Via Pancaldi Mola 19, 6612 Ascona, Switzerland

 

Any return will be credited to the customer account. The credit will be credited to the customer's subsequent orders from BABYDUFT. If BABYDUFT has no outstanding invoices for the customer, the credit will be paid out to the customer upon request.

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SHIPPING & RETURNS

The dispatch takes place via Swisspost, PostPac Economy (2-3 working days).

In Switzerland, we will dispatch your BABYDUFT products from a purchase value of CHF 60.00.

 

Shipping to EU countries is calculated based on weight: up to 0.5 kg = CHF 9.- up to 1.0 kg = CHF 12.- over 1 kg = CHF 23.-

 

For deliveries abroad, duties, taxes and fees may apply, which are not included in the total price shown.

 

RIGHT OF WITHDRAWAL & RETURNS

Products that the customer has received on his order can be returned within 14 days of receipt, provided the goods are unused, in their original packaging and in perfect condition. The return is assessed as a cancellation of the order and is at the customer's expense, liability and risk, unless BABYDUFT has made a wrong delivery.

The right of revocation does not apply to goods that are manufactured according to the customer's special specifications, that perish quickly or whose expiry dates have been exceeded.

 

Please return shipments to:

GIGLI NATURA GmbH, Via Pancaldi Mola 19, 6612 Ascona, Switzerland Any return will be credited to the customer account. The credit will be applied to subsequent orders placed by the customer with BABYDUFT. If BABYDUFT has no open invoices to the customer, the credit will be paid out to the customer upon request.

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